Vodafone Essar customer and business journalist, Dhaval Valia was also warned to stop sending text messages to senior company managers or posting private contact details in the public domain.
The dispute between the company and the journalist is based around alleged delays in delivering 3G services in the northern Mumbai suburb where Dhaval Valia lives. He was a former Loop Mobile customer, and said that he migrated to Vodafone specifically to be able to use the 3G service.
Vodafone admitted sending a notice. "Yes, we have a situation with one of our customers, despite several efforts on our part. Owing to certain unusual and improper dealings and communications by the customer, especially with our women employees, we were forced to take legal advice in this matter. We do not wish to comment any further in this regard," the company spokesperson said in an e-mailed response to the Business Standard newspaper.
Valia is now pursuing a counter-claim against Vodafone Essar, claiming the company is "arm-twisting consumers into submitting to their faulty and misleading ways and thus acting against the rights of consumers".
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